Vessel Group Policies

  • Group reservations are required for groups of 15 or more. Please contact us at 1-332-204-8500 or email us at [email protected] to inquire about your group visit. Please contact us for more information on bringing your accessible group.
  • Group reservations must be reserved 3 days in advance. Payment for Flex Pass ticket purchases must be made at the time of booking. Payment is only available by credit card provided over the phone.
  • Group size may be limited and is subject to availability. Some blackout or other restrictions may apply.
  • One chaperone per every 10 guests (ages 0-18) are required. Chaperones must remain with the group at all times. Chaperones must be older than 21 years to qualify as a chaperone.
  • Children 5 years old or younger do not need a ticket and may attend the Vessel free of charge when accompanied by an adult ticket holder.
  • One complimentary ticket will be given per group Flex Pass reservation. One additional complimentary ticket will be given for every 50 Flex Pass group visitor reservation.
  • Tickets and complimentary tickets may not be refunded, resold, exchanged, or transferred. Reselling tickets on Hudson Yards’ Public Square and Gardens is expressly prohibited.
  • No refunds shall be issued in the event of closure due to weather. Flex Pass tickets can be reissued for a future date in the event of closure due to weather.
  • We reserve the right to refuse or dismiss any group for misconduct.
  • All groups are also subject to our general visitor policies found here. By booking your group, you agree to adhere to the Vessel Group Policies and FAQs, the Vessel Terms & Conditions, and the Vessel Guest Rules and Policies. All policies are subject to change without notice.
  • Please allow 30-45 minutes for a visit to Vessel.
  • Unapproved third-party guided tours are not permitted inside Vessel.
  • Audio or visually distracting items including, but not limited to, horns, whistles, megaphones, flags, banners are not permitted.
  • There are no storage options for groups available at Hudson Yards.
  • No food and drink (except water in clear plastic bottles) is allowed on the Vessel. Glass bottles are strictly prohibited.
  • Groups may also visit and make reservations at the restaurants at Hudson Yards. To find out more information and make reservations directly with each restaurant, please visit www.hudsonyardsnewyork.com/food-drink/
  • Find out more about the other working, living, shopping, dining, and sightseeing options at Hudson Yards at www.hudsonyardsnewyork.com